Warranty
The Demon Box is covered by a 1-year limited warranty from the date of delivery.
This warranty protects against:
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Manufacturing defects
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Internal hardware malfunctions
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Failures not caused by misuse or external damage
The warranty does not cover:
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Accidental damage (drops, water, impact)
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Cosmetic wear and tear
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Issues caused by unauthorized repairs or modifications
To start a warranty claim, email support@eternalresearch.com with:
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Your original proof of purchase
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A description of the issue
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Any relevant photos or videos
Each claim is reviewed case by case, and we may offer a repair, replacement, or other resolution at our discretion.
Kickstarter backers are covered. While returns are not available for crowdfunding pledges, your Demon Box is protected under this same 1-year warranty.