Warranty

The Demon Box is covered by a 1-year limited warranty from the date of delivery.

This warranty protects against:

  • Manufacturing defects

  • Internal hardware malfunctions

  • Failures not caused by misuse or external damage

The warranty does not cover:

  • Accidental damage (drops, water, impact)

  • Cosmetic wear and tear

  • Issues caused by unauthorized repairs or modifications

To start a warranty claim, email support@eternalresearch.com with:

  • Your original proof of purchase

  • A description of the issue

  • Any relevant photos or videos

Each claim is reviewed case by case, and we may offer a repair, replacement, or other resolution at our discretion.

Kickstarter backers are covered. While returns are not available for crowdfunding pledges, your Demon Box is protected under this same 1-year warranty.